FAQ Visor360 Frequently Asked Questions

Visor360 is a software designed to display panoramic images and videos in equirectangular 360-degree format. It is primarily used to explore and share immersive experiences in photography and video.

Visor360 is compatible with Windows 10 and 11 64-bit operating systems, both on desktop and laptop computers. Minimum system requirements include a CPU of at least 2 GHz, 4 GB of RAM, and an OpenGL 2.0 compatible graphics card. An Internet connection is required to access the viewer.

Visor360 supports a variety of file formats such as JPG, PNG for images and MP4 for 360-degree panoramic videos. The format of the image or video must be equirectangular, preferably with a 2:1 ratio

Images yes, videos no. Visor360 PRO offers basic editing tools that let you make color adjustments, change orientation, apply filters, and more to 360-degree images.

You can share your panoramic images directly from Visor360 using the export feature, which allows you to save your edited files to your computer to share online or send by email.

No, Visor360 is not compatible with virtual reality glasses that support viewing 360-degree panoramic content.

Yes, Visor360 offers the option to integrate a panoramic viewer into your website using custom HTML code. The version that allows integration is Visor360 Online, with limited options for greater fluidity on the web. The Online version is only compatible on desktop with Windows or iOs operating systems from updated web browsers, it does not work on mobile phones or tablets.

The Demo version offers limited basic features so you can test how the viewer works, while the Standard and Pro versions offer additional features such as advanced editing, 360 file export, and more customization options.

No. In no case and under no exception do we offer a refund. Visor360 has a website with enough information to know what Visor360 does and does not do, in addition to several video tutorials available on YouTube or in the Tutorials section of this same site. If you have any questions before purchasing, please feel free to contact us.

You can obtain technical support for Visor360 by visiting our contact page, or in our tutorials or frequently asked questions sections.

The storage space required depends on the size of the image and video files you are using. However, Visor360 is a lightweight program, and by itself it takes up about 300Mb of disk space.

Yes, Visor360 allows you to create slideshow presentations with your panoramic images uploaded to the Image Gallery with the Slideshow Mode option.

Visor360 allows you to export your 360 images in social media-friendly formats, such as JPG and PNG files, which you can easily share on platforms like Facebook, Instagram, and others with image support.

No, Visor360 is only an image viewer and editor in its Pro version.

Visor360 stands out for its ease of use, its wide range of features and its ability to create high-quality immersive visualizations with little effort.

No, Visor360 is designed to be easy to use for users of all experience levels, from beginners to professionals.

You can stay informed about Visor360 updates and new features by looking at the button at the bottom right of the program. If the button is blue, it means you have the latest version. If it is green, there is a new version ready to be downloaded in a single click.

There are no viewer customization options available in the program, but we can make specific customizations for companies. If you require specific customization, do not hesitate to contact us.

The maximum resolution supported for 360 images and videos depends on the specifications of your device. For stable operation on most computers, it is recommended not to exceed 8K quality.

You can obtain a commercial license of Visor360 by purchasing the Standard or Pro versions from the same Visor360 application, both during the initial registration and in the Update Account button located in the upper right part of the program.

We only allow this possibility in educational centers, non-profit organizations, and other very specific exceptions. If a conventional user is detected sharing their account with other users, their account will be automatically deactivated and legal action may be taken against the account holder who has been shared.

The online version of Visor360 allows you to access your 360 images from any web browser, while the desktop version offers a more complete experience with additional features.

You can present live with Visor360 using live streaming and real-time collaboration features in video conferences or events. Simply share your screen and keep your Visor360 open so it is visible to other attendees.

When you sign up for Visor360, you must provide a valid email and create a password. This email will only be used by our team to allow access to your account, and to send information emails about Visor360. We do not share email accounts stored in our database with any company. The stored personal data is processed as specified in the European personal data protection law. Our company is audited annually by an independent management company.